Terms & Conditions
Chapter 1: Privacy Policy.
Article 1 (Personal Information).
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The renter (including those applying for the rental agreement) and the driver (hereinafter referred to as "renter" and "driver", respectively) shall agree to the Company's use of the personal information of the "renter" and "driver" for the following purposes:
(a)To perform the duties of the rental car company based on the Basic Instructions related to rental cars (Automobile Travel No. 138 dated June 13, 1995, hereinafter referred to as "the Basic Instructions") such as the preparation of rental certificates, etc.
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(b). To identify and screen the "renter" or "driver";
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(c). To notify the "renter" and "driver" via advertising printed matter, e-mail, etc. regarding automobiles, insurance policies, mobile phones and other lines of business of the Company, or various kinds of events, campaigns, etc. held by the Company;
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(d). To conduct questionnaire surveys of the "renter" and "driver" for the purpose of developing products or studying measures for improving customer satisfaction; and
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(e). To statistically aggregate and analyse personal information and prepare statistical data that has been processed into a form in which individuals cannot be identified or specified.
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Article 2 (Limited Third-Party Use of Information).
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The renter and driver agree to the Company's providing the personal information of the "renter" and "driver" to a third party within the scope shown below. The "renter" and "driver" however, have the right to request that the Company stop providing their personal information to a third party.
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Article 3 (Collected Information).
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We collect a limited amount of personal information from you in certain areas of the Jomon Car Rental web site (the “Site”) for various reasons. The following is a description of what information is collected.
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Article 4 (Registration Information).
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Though visitors of our Site do not have to register in order to access information on our Site, certain visitors do have to register in order to complete the booking section of the Site. This registration process is done via the Site. Information is collected from providers in order to authorise their use of the provider section. Also, there may be third party features of the Site, which could require a separate registration. You should review the applicable privacy policies of these third-party features before providing personally identifiable information. Jomon Car Rental is not responsible for any actions or policies of such third parties.
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Article 5 (Use of Cookies).
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Cookies are small bits of information that some web sites (including this Site) transfer to an individual’s hard drive for research purposes. Jomon Car Rental uses cookies to analyse the traffic, such as total visitors and pages viewed on the Site and make improvements based on the data we collect. The use of cookies has become a standard in the industry. Most browsers are initially set up to accept cookies. You can usually set your browser to refuse cookies or indicate when a cookie is being sent. If you refuse cookies, you may not be able to use some of the functionality of the Site. The Site’s other partners may also use cookies in connection with the services and web sites to which the Site links. We do not control these cookies.
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Article 6 (IP Addresses).
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An IP address is a number assigned to your computer when you connect to the Internet. As part of the protocol of the Internet, web servers can identify your computer by its IP address. In addition, web servers may be able to identify the type of browser and/or type of computer you are using. Jomon Car Rental collects IP addresses and related information for the purposes of system administration, to assess the traffic to the Site, to report aggregate information to our advertisers, and to maintain and improve the Site. WE DO NOT link IP addresses to your personally identifiable information. We can and will use IP addresses, however, to identify a user when we feel it is necessary to enforce compliance with our Terms & Conditions or to protect our service, the Site, customers or others.
Article 7 (Who collects this information).
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Jomon Car Rental collects the information described above via the Site. In the case of third-party features such as advertising, co-branded areas or links to other web sites, such third parties may also collect information. You should review the applicable privacy policies of these third parties before providing personally identifiable information. Jomon Car Rental is not responsible for any actions or policies of such third parties.
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Article 8 (How collected information is used).
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Generally, Jomon Car Rental uses registration information to learn more about how visitors use the Site and to measure areas of interest. This allows Jomon Car Rental to build features and functionality that will enhance your Site experience. We might also use this information to provide customer support, enforce our Web Site Terms and Conditions or other similar matters. Aggregate information is also used to help us run and maintain the Site, study traffic patterns and generally learn about the usage of the Site.
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Article 9 (Unrelated Companies).
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Jomon Car Rental occasionally shares limited customer information with companies we hire to provide operational, marketing, or advertising support, companies that help us distribute our products and services, or companies that provide products and services we want to offer. The companies we choose must satisfy our security and privacy requirements. We share your information with these companies only if they agree to treat it confidentially and only if it is legally permissible to do so. We limit the information we provide these companies to what we reasonably believe they “need to know” in connection with their agreement with Jomon Car Rental, and we don’t permit them to use our customer information for any purposes outside our oversight or control.
Article 10 (Government Authorities and Litigation).
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Sometimes a law, court order, or other judicial or administrative process requires us to provide information to a government authority or party to a private lawsuit. We will provide the information that we in good faith believe is required to comply with the law, order, or other process. We may also have to disclose certain information in court documents if we have to bring an action against you, for example, to collect a debt you owe Jomon Car Rental.
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Article 11 (With whom the information may be shared).
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We will not knowingly disclose or authorise the disclosure of personal identifiable information (PII) other than aggregate statistical information to any third party without your consent unless (a). We have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may have breached our Web Site Terms and Conditions or who may be causing injury to or interference with (either intentionally or unintentionally) Jomon Car Rental rights or property, other Site users, or anyone else who could be harmed by such activities or (b). We believe in good faith that the law requires it.
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Article 12 (Link to other sites).
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While you are using the Site, you may be linked or directed to other third-party web sites outside the Site that are beyond Jomon Car Rental control. Each of these third parties may have a privacy policy different from that of Jomon Car Rental. These links and banners may take you to the web sites of advertisers, sponsors and co-branding partners. Jomon Car Rental is not responsible for any actions or policies of such third parties. These other web sites may send their own cookies to users, collect data or solicit personal information. You should review the applicable privacy policies of these third-party web sites before providing personally identifiable information.
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Article 13 (Security Procedures we use).
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Jomon Car Rental has adopted and adheres to security standards to protect non-public personal information against accidental or unauthorised access or disclosure. We have developed administrative, physical, and technical barriers to protect the information stored on this Site.
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Article 14 (Changes to these terms).
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We may change this Privacy Policy from time to time and will post notices on the Site at the time of any material changes to this Privacy Policy. Your continued use of the Site following the posting of changes to these terms will mean you accept those changes. Please contact us if you have questions or concerns regarding Jomon Car Rental Privacy Statement.
Chapter 2: General Provisions
Article 15 (Applicability of Agreement).
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The Company shall rent a vehicle (hereinafter referred to as “rental car”) to the “renter” in accordance with the provisions of this Agreement (hereinafter referred to as “Agreement”) and Detailed Regulations. Matters not prescribed in the “Agreement” and Detailed Regulations shall be handled in accordance with laws and regulations or general customs.
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The Company may accept special agreements, provided that they do not infringe upon the “Agreement” and Detailed Regulations, laws and regulations and general customs. In case a special agreement is concluded, it shall supersede the “Agreement” and Detailed Regulations.
Chapter 3: Reservation
Article 16 (Application for Reservation).
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(a) For renting a "rental car", the "renter" may apply for a reservation, on agreeing to the rate table prescribed by the Company and specifying in advance the type and class of vehicle, purpose of use, starting date and time of rental period, location of rental, rental period, place of return, driver, necessity of a child safety seat or other accessories, and other conditions of rental (hereinafter referred to as "rental conditions").
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(b) Upon receipt of an application for a reservation from the “renter”, the Company shall accept the reservation within the range of “rental cars” owned by the Company and the rental conditions approved by the Company in principle. In such a case, the "renter" shall pay to the Company an application fee for reservation specified by the Company, unless exempted by the Company.
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Article 17 (Change of Reservation).
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To change any of the "rental conditions", the "renter" must obtain the consent of the Company.
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Article 18 (Cancellation of Reservation).
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The "renter" and the Company shall conclude a rental contract for the "rental car" by the starting date and time of rental prescribed in Article 16, paragraph 1.
The "renter" and the Company may cancel a reservation in such a manner as specified by the Company. If a rental contract of a "rental car" (hereinafter referred to as "rental contract") has not been signed within one hour after the starting time of the rental period, the reservation shall be deemed to be cancelled regardless of the circumstances.
If a reservation is cancelled due to reasons of the "renter", the "renter" shall pay to the Company a reservation cancellation fee separately specified by the Company, and the Company shall return the previously received application fee for reservation to the "renter" at the same time that the reservation cancellation fee is received.
If a reservation is cancelled due to reasons of the Company, the Company shall pay to the "renter" a penalty specified by the Company, in addition to returning to the "renter" the application fee for reservation which it received.
If a "rental contract" is not concluded due to reasons other than those mentioned in the preceding Article 16, paragraph 2, the reservation shall be deemed to be cancelled. In such a case, the Company shall return the previously received application fee for reservation to the "renter".
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The "renter" and the Company shall not make any claims against each other with respect to the cancellation of a reservation or failure to conclude a "rental contract, except as provided in this Article and the next Article.
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Article 19 (Substitute Car Rental).
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If the Company is unable to provide a "rental car" that meets the conditions booked by the "renter", such as the type and class of vehicle, accessories, smoking or non-smoking car, transmission specifications, etc. (hereinafter referred to as "conditions"), it shall promptly notify the "renter" of the situation.
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In the case of the preceding paragraph, if the Company is able to provide a "rental car" under "conditions" other than those of the reserved car, it may offer to provide to the "renter" a "rental car" under different "conditions" (hereinafter referred to as "substitute rental car"), notwithstanding Paragraph 4 and Paragraph 5 of the preceding Article.
If the "renter" accepts the offer in the preceding paragraph, the Company shall lend a "substitute rental car" under the same conditions of rent as those effective at the time of reservation, except for those conditions that could not be met. In such a case, the "renter" shall pay the rental rate of the "substitute rental car" or the rental rate of the "rental car" that had been reserved, whichever is lower.
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If the "renter" refuses the offer in Paragraph 2, the reservation shall be deemed to be cancelled and the preceding Paragraph 5 shall be applied with respect to the treatment of the application fee for reservation, etc.
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Article 20 (Agent for Reservation Service).
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The "renter" may apply for a reservation at Jomon Car Rental, travel agents, tie-up companies, etc. (hereinafter referred to as "agents") that handle reservation services on behalf of the Company.
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If an application is submitted to an "agent" mentioned in the preceding paragraph, the request for a change or cancellation of the reservation shall be made to the "agent" that handled the application for reservation.
Chapter 4: Rental of Vehicle
Article 21 (Conclusion of Rental Contract).
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The "renter" and the Company shall conclude the "rental contract", with the "renter" specifying the conditions of rent and the Company specifying the "rental conditions" based on the "Agreement", rate table, etc.
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In concluding the "rental contract", the "driver" shall observe the obligations of the "driver" prescribed in the "Agreement" and Detailed Regulations.
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Based on the basic Instructions concerning rental cars, the Company shall, in concluding the "rental contract", request that the "renter" present the legally recognized driver's license of the "driver" designated by the "renter", or a copy thereof if considered necessary by the Company, in order to enter the name, address, type of driver's license and the license number in, or attach a copy of the driver's license to, the rental register (original rental slip) and the rental certificate, as prescribed in Article 27. In such a case, the "renter", if he/she is the "driver", shall present his/her own driver's license or submit a copy thereof if considered necessary by the Company; if the "renter" is not the same person as the "driver", he/she shall have the "driver" present his/her driver's license or submit a copy thereof if considered necessary by the Company.
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The Company, in concluding the "rental contract", may request the "renter" to submit identifying documents other than a driver's license and may make copies of such documents.
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The Company, in concluding a "rental contract", shall request the "renter" or the "driver" to submit an emergency contact number, such as a mobile phone number, etc.
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The Company, in concluding the "rental contract", may designate the means of payment that the "renter" can use, which in most cases will be by use of a credit card, unless otherwise agreed.
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If the "renter" or the "driver" does not follow the provision of the preceding Paragraph 5, the Company may refuse to conclude the "rental contract" or cancel the reservation of the "renter”. The stipulations in Paragraph of Article 18 regarding the treatment of the application fee for reservation shall be applied in such a case.
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Article 22 (Refusal of Rental).
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(1). If any of the following items pertains to the "renter" or the "driver", the Company may refuse to conclude the "rental contract" or cancel the reservation of the "renter":
(a) If he/she does not possess a valid & legal driver's license or other required information as stipulated by staff of Jomon Car Rental;
(b) If he/she is considered to be under the influence of alcohol;
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(c) If he/she is considered to show symptoms of being under the influence of narcotic drugs, stimulant drugs, thinner, etc.;
(d) If he/she has a child in the car without a child safety seat;
(e) If he/she is registered in the information management system of the National Rent-A-Car Association specified in Article 37 (hereinafter referred to as "National Rent-A-Car Association system") or registered on the renters watch list shared by Jomon Car Rental Shop (hereinafter referred to as "renters watch list");
(f) If he/she is considered to be a member of a designated violence group or organization related to such a group, or is deemed to belong to some other anti-social organisation;
(g) If he/she commits a violent act against or imposes a burden beyond a reasonable extent on an employee or other related person of the Company or uses a violent act or word, in connection with a transaction with the Company;
(h) If he/she undermines the trust in the Company or interferes with business activities of the Company by spreading false information or using fraudulent means or force; If he/she commits any act that contravenes the "Agreement" and Detailed Regulations; and
(j) If he/she commits any act considered inappropriate by the Company.
(2). Notwithstanding the provisions in the preceding paragraph, the Company may refuse to conclude the "rental contract" or cancel the reservation of the "renter" in any of the following cases:
If the Company does not have a "rental car" available for rental;
If the Company, "renter" or the "driver" does not have a child safety seat for an infant under 6 years old who will be riding in the car and no prior written notice was given if it’s requirement from the “renter” or the “driver”.
(3). With respect to the handling of the application fee for reservation when the Company has refused to conclude the "rental contract" based on the provisions in the preceding paragraph 2, the provisions in Article 18, paragraphs 3 to 6 shall apply.
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Article 23 (Completion of Rental Contract & Cancellation Terms).
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The "rental contract" shall take effect when the "renter" has booked the "rental contract" and paid a security deposit.
a). In the event the “renter” requests cancellation in writing within a period exceeding 30 days full before the scheduled pick up time, the Company will refund the full prepaid amount of Deposit.
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(b). If a Booking is cancelled by the “renter” at less than 30 days before the scheduled pick up time, the applicable cancellation or no-show fees will apply. If the “renter” cancels the reservation within 30 to 15 days (full) days, before the scheduled pick up time, the 50% deposit paid will not be refundable (cancellation fee), nevertheless the final remaining amount will not be charged.
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(c). If the “renter” cancels the reservation inside of 15 full days before the scheduled pick up time. then 100% of the reservation will be payable by the renter (no show fee).
The delivery of the "rental car" mentioned in the preceding paragraph shall take place at the place and starting date and time of rental prescribed in Article 16.
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Article 24 (Rental Rate).
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On completion of the "rental contract", the "renter" shall pay the rental rate specified in the posted rates of the company.
The rental rate shall be the total of the following amounts, and the Company shall show each amount or a corresponding reference amount in the rate table, or as shown on the Company’s website:
Basic rate (2) Deductible compensation rate (3) Special equipment rate (4) One-way rate (5) Fuel rate (6) Vehicle assignment and pick-up rate (7) Other rates.
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The basic rate shall be the rate that has been notified to the Chief of the Local Transport Bureau, which is in effect at the time of rental of the "rental car".
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Article 25 (Change of Conditions of Rent).
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When changing the conditions of rent specified in Article 21 after the conclusion of the "rental contract", the "renter" must obtain the consent of the Company.
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Article 26 (Inspection and Maintenance).
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The Company shall conduct the inspections prescribed in Article 47-2 (Daily Inspection and Maintenance) and Article 48 (Regular Inspection and Maintenance) of the Road Trucking Vehicle Law, and shall rent properly maintained "rental cars".
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The "renter" or the "driver", in renting the "rental car", shall confirm that the "rental car" meets the conditions of rent by inspecting the exterior appearance of the car and accessories based on a separately specified inspection sheet and confirming that the car has not been poorly maintained.
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Article 27 (Issuance and Carrying of Rental Agreement).
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When the "rental car" is delivered to the "renter", the Company shall issue to the "renter" a prescribed copy of this rental agreement and a copy of the signed agreement.
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The "renter" or the "driver", during the use of the "rental car", must carry the signed rental agreement terms as issued in accordance with the preceding paragraph.
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If the "renter" or the "driver" loses the rental agreement, he/she shall immediately notify the Company regarding the loss of the agreement.
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The "renter" or the "driver" shall return the rental certificate to the Company together with the return of the "rental car".
Chapter 4: Use of Vehicle
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Article 28 (Management Responsibilities of Renter).
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The "renter" or the "driver" shall use and care for the "rental car" in the proper manner, from the time the "rental car" is received until it is returned to the Company (hereinafter referred to as "during the period of use").
The “renter” undertakes to not use the vehicle or its equipment in dangerous conditions, for example, use of an elevating canopy or roof tent in extreme winds, or typhoon rains. The “renter” accepts full liability in the event of damage as a result of negligence and the Company may take payment to cover such damage up to and including 31 days after the date of return of the vehicle.
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When using a “rental car”, the “renter” or the “driver” shall comply with laws and regulations, the “Agreement”, Detailed Regulations, instruction manuals and other directions for use presented by the Company.
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Article 29 (Daily Inspection and Maintenance).
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The "renter" or the "driver" must perform the daily inspection and maintenance prescribed in Article 47-2 (Daily Inspection and Maintenance) of the Road Trucking Vehicle Law, checking the "rental car" on a daily basis before using it, "during the period of use".
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Article 30 (Prohibited Acts).
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The "renter" or the "driver" must not perform the following acts "during the period of use":
Using the rental car for a motor carrier business or for other similar purposes without obtaining the consent of the Company and authorization, etc. based on the Road Transport Law;
(a) Using the "rental car" for purposes other than the designated purposes or having it driven by persons other than the "driver" prescribed in Article 21; Sub-leasing the "rental car", having it used by third parties, or performing other acts such as depositing it as collateral; Forging or falsifying the license number plate or fleet number plate of the "rental car", or changing the original condition of the "rental car" by modifying or remodelling it; Using the "rental car" for any kind of test or competition (includes any activity deemed as being a “competition” by the Company) or for pulling or pushing other vehicles without obtaining the consent of the Company; Using the "rental car" in violation of laws and regulations or public order and morals;
(b)Taking out accident insurance for the "rental car" without obtaining the consent of the Company;
(c) Taking the "rental car" outside of Japan; or Performing other acts in violation of the conditions of rent or "rental conditions" prescribed in Article 21.
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Article 31 (Illegal Parking and Japanese Traffic Law Violation).
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If the "renter" or the "driver" parks the "rental car" illegally in violation of the Road Traffic Law, he/she shall report, immediately after the illegal parking, to the police having jurisdiction over the area related to the illegal parking (hereinafter referred to as "jurisdictional police"), and shall be personally responsible for paying the parking fine as well as towing, storage, and other costs related to the traffic violation (hereinafter referred to as "handling of violation").
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When notice of an illegally parked "rental car" is received from the police, the Company shall inform the "renter" or the "driver" and instruct him/her to promptly relocate the "rental car" and report to the jurisdictional police to deal with the violation before the expiration of the rental period or by the time instructed by the Company, and the "renter" or the "driver" shall follow these instructions. If the "rental car" has been relocated by the police, the Company may, at its own discretion, pick up the "rental car" from the police.
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After giving the instruction in the preceding paragraph, the Company shall, at its own discretion, confirm the status of the handling of violation through the notice of traffic violation and payment notice/receipt, etc.; and if the violation has not been dealt with, shall repeatedly give the instruction in the preceding paragraph to the "renter" or the "driver" until the violation is finally settled. If the "renter" or the "driver" does not follow the instruction in the preceding paragraph, the Company may immediately cancel the rental contract without any prior notice or demand and request the "renter" and the "driver" to immediately return the rental car. The "renter" or the "driver" shall sign a document prescribed by the Company on which he/she acknowledges the fact of illegal parking and that he/she will report to the police and follow the legal procedures for violators (hereinafter referred to as "acknowledgement letter").
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Notwithstanding the provisions relating to the treatment of personal information referred to in the beginning of the "Agreement", the "renter" or the "driver" shall agree to submit to the Public Safety Commission materials such as the letter of explanation prescribed in Article 51-4, paragraph 6 of the Road Traffic Law, the "acknowledgment letter" and rental certificate, and to cooperate with the police by submitting to the police materials containing personal information such as the "acknowledgment letter" and rental certificate, if deemed necessary by the Company.
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If the "renter" or the "driver" does not complete the treatment of violation by the time of return of the rental car, and if the Company has borne the expenses required for searching for the "renter" or the "driver" of the rental car (hereinafter referred to as "search expenses"), or if the Company has borne the expenses required for the towing, storage and pickup of the vehicle (hereinafter referred to as "vehicle management expenses"), then the "renter" or the "driver" shall pay the following expenses to the Company by a due date to be designated by the Company:
Amount corresponding to the fine for illegal parking Penalty for illegal parking to be separately determined by the Company (hereinafter referred to as "penalty and fine for illegal parking" together with the amount corresponding to the fine for illegal parking in (1) above) Search expenses and vehicle management expenses
If the "renter" or the "driver" has paid the fine for illegal parking after he/she paid the Company the penalty and fine for the said illegal parking based on the provisions of the preceding paragraph, or if the fine for the illegal parking has been refunded to the Company because of the institution of a public prosecution or the case being brought to trial at a family court, the Company shall return the said penalty and fine for illegal parking to the "renter" or the "driver".
Similarly, the same above conditions apply in the event the “driver or “renter” violates Japanese traffic law. Any penalties incurred are strictly the driver’s responsibility and must be settled in full with the Police prior to the completion of the rental contract term, which may also include imprisonment for serious offences. The renter, by law must comply with all Japanese driving rules.
If the "renter" or the "driver" does not complete the treatment of violation by the time of return of the rental car, and if the Company has borne the expenses required for searching for the "renter" or the "driver" of the rental car (hereinafter referred to as "search expenses"), or if the Company has borne the expenses required for the towing, storage and pickup of the vehicle (hereinafter referred to as "vehicle management expenses"), then the "renter" or the "driver" shall pay the following expenses to the Company by a due date to be designated by the Company:
Amount corresponding to the fine for violation of Japanese traffic law.
Penalty for illegal driving to be separately determined by the Company (hereinafter referred to as "penalty and fine for illegal driving" together with the amount corresponding to the fine for driving parking in (1) above)
Search expenses and vehicle management expenses.
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Article 32 (GPS Function).
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The “renter” and the “driver” shall agree to the fact that in some cases, a global positioning system (hereinafter referred to as “GPS Function”) may be installed in rental cars, the current position, travel route, and other such information of rental cars may be recorded with a system prescribed by the Company, and the recorded information in question may be used by the Company for the purposes stated below.
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To confirm whether rental cars have been returned to their prescribed location at the end of rental agreements;
To check the current position and other such information of rental cars in the cases stipulated in the items of Article 38 Paragraph 1, or in the case that using the information is otherwise deemed necessary for rental car management, rental agreement execution, or the like; and To perform marketing analysis in order to increase the quality of products, services, and so on provided to the “renter” and the “driver,” and boost customer satisfaction, etc.
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The “renter” and the “driver” shall agree to the fact that the Company may disclose the information that has been recorded with the GPS Function in the preceding paragraph to the necessary extent in the case that such disclosure is required based on laws and regulations, or in the case that a related disclosure request or disclosure order has been received from a court of law, government agency, or other public institution.
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Article 33 (Dashboard Camera).
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The “renter” and the “driver” shall agree to the fact that in some cases, a dashboard camera may be installed in rental cars, the driving of the “renter” and the “driver” may be recorded, and the recorded information in question may be used by the Company for the purposes stated below.
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To check the circumstances during the occurrence of an accident if an accident has occurred;
To check the driving of the “renter” and the “driver” in the case that doing so is deemed necessary for rental car management, rental agreement execution, or the like; and To perform marketing analysis in order to increase the quality of products, services, and so on provided to the “renter” and the “driver,” and boost customer satisfaction, etc.
The “renter” and the “driver” shall agree to the fact that the Company may disclose the information that has been recorded with the dashboard camera in the preceding paragraph to the necessary extent in the case that such disclosure is required based on laws and regulations, or in the case that a related disclosure request or disclosure order has been received from a court of law, government agency, or other public institution.
Chapter 5: Return of Rental Vehicle
Article 34 (Renter's Obligation for Returning Rental Vehicle).
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The "renter" shall return the "rental car" to the Company at the designated place of return by the expiration date of the rental period.
If the "renter" is unable to return the "rental car" within the rental period due to a natural disaster or other act of providence, he/she shall notify the Company without delay and follow the instructions of the Company.
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Article 35 (Checking of Rental Vehicle).
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The "renter" shall return the "rental car" in the presence of the Company in the same condition as when it was first delivered, except for deterioration and wear due to normal use of the "rental car".
If the car is returned in a very dirty or damaged state, resulting from spillages, burns, cuts, or other misuse during the rental period, the “renter” will be held responsible for the full extent of repair or replacement costs and this must be paid within 31 days of the return date, through the deposit originally on the credit card belonging to the “renter”, or by another method as may be deemed acceptable by both the “renter” and the Company. Before returning the "rental car", the "renter" shall confirm that there are no personal effects of the "renter", "driver" or fellow passengers left inside the "rental car". The Company shall not bear any obligations for the custody of personal effects after the "rental car" has been returned.
Article 36 (Time of Return of Rental Vehicle).
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If the rental period is extended based on Article 25, the "renter" shall pay a rental rate corresponding to the rental period after the change or the total of the rental rate before the change and the rate for the extra rental period, whichever is lower.
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If the "renter" returns the "rental car" after changing the rental period without obtaining the consent of the Company as prescribed in Article 25, he/she shall pay a penalty equal to twice the rate corresponding to the extra hours of the rental period, in addition to the rate prescribed in the preceding paragraph.
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Article 37 (Place of Return of Rental Vehicle).
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If the "renter" changes the designated place of return based on Article 25, he/she shall bear the expenses required for forwarding the vehicle (hereinafter referred to as "forwarding expenses").
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If the "renter" returns the "rental car" to a place other than the designated place of return without obtaining the consent of the Company as prescribed in Article 25, he/she shall pay a penalty equal 300% of the "forwarding expenses" to compensate for time lost and inability to further prepare or rent the vehicle after such a time that the vehicle’s agreed period of rental has expired.
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Article 38 (Actions Attributable, if Rental Vehicle is not Returned).
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If either of the following conditions applies to the "renter", the Company shall take necessary measures for confirming the whereabouts of the "rental car" by utilising the vehicle location information system, and send an unreturned vehicle damage report to the National Rent-A-Car Association, in addition to taking legal action such as filing a criminal complaint against the "renter".
(1) If the "renter" does not respond to the Company's request for return of the "rental car" even after the rental period has expired; and
If the "rental car" is deemed to be unreturnable because the whereabouts of the "renter" is unknown.
(2) If the "renter" does not respond to the Company's request for return of the "rental car" even after the rental period has expired; and If the "rental car" is deemed to be unreturnable because the whereabouts of the "renter" is unknown.
If either of the conditions of the preceding paragraph applies, the "renter" shall pay the Company for expenses it incurred searching for the "renter" and picking up the "rental car".
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Article 39 (Agreement on Registration and Use of Rental Information).
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Notwithstanding the provisions relating to the treatment of personal information referred to in the beginning of the "Agreement", the "renter" and the "driver", if either of the conditions applies to him/her, shall agree to have the objective information based on the fact of rental, including his/her name, address, driver's license no., etc. (hereinafter referred to as "rental information") registered with the National Rent-A-Car Association system and the renters watch list for a period not exceeding 7 years,
(a) If the "renter" or the "driver" fails to pay the penalty and fine for illegal parking or traffic rule violations specified in Article 31, to the Company by the due date designated by the Company; and
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(b) If either item of Paragraph 1 of the preceding Article is applicable
Notwithstanding the provisions relating to the treatment of personal information referred to in the beginning of the "Agreement", the "renter" and the "driver" shall agree to the following matters:
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The rental information registered with the National Rent-A-Car Association system shall be used by the National Rent-A-Car Association and member Rent-A-Car Associations of each prefecture as well as by member companies.
The rental information registered on the renters watch list shall be used by JOMON Car Rental.
Chapter 6: Measures in the Event of a Breakdown, Accident or Theft.
Article 40 (Breakdown of Rental Vehicle).
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If a breakdown of the "rental car" or other trouble occurs "during the period of use", the "renter" or the "driver" shall immediately stop using the car, notify the Company and follow the instructions of the Company.
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Article 41 (Accidents Involving Rental Vehicle)
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If an accident involving the "rental car" occurs "during the period of use", the "renter" or the "driver" shall immediately stop using the car and take the following measures, in addition to the legally required measures, irrespective of the seriousness of the accident:
Immediately report the details of the accident to the Company and follow the instructions of the Company; including reporting of the accident to the Police where instructed by the Company.
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If the "rental car" is to be repaired based on the instructions in the preceding item, have it repaired at a shop of the Company or a shop designated by the Company, except as approved by the Company.
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The “renter” or “driver” must cooperate with the Company and the insurance companies under contract to the Company in the investigation of the accident, and submit all documents requested by the Company and the insurance companies without delay.
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Obtain the consent of the Company before reaching a settlement or other agreement with the other party involved in the accident.
In addition to matters specified in the preceding paragraph, the "renter" or the "driver" shall handle and settle the accident on his/her own responsibility.
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The Company shall give advice to the "renter" or the "driver" regarding the handling of the accident, and shall cooperate in settling the accident.
If the vehicle is equipped with an onboard accident-recording device, the Company shall record the situation related to vehicle impact, sudden braking, and the like for the purpose of checking the circumstances during the occurrence of the accident.
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The Company shall take measures such as verifying the recording in the preceding paragraph in the case that doing so is deemed necessary.
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Article 42 (Theft of Rental Vehicle).
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If the "rental car" is stolen or damaged "during the period of use", the "renter" or the "driver" shall take the following measures:
Immediately report the matter to the nearest police station.
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Immediately report the vehicle damage conditions to the Company and follow the instructions of the Company.
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Cooperate with the Company and the insurance companies under contract to the Company in the investigation of the theft/damage, and submit all documents requested by the Company and the insurance companies without delay.
The “renter” or “driver” agree that their personal effects are not covered by the Company’s insurance under any circumstances and undertake to use such under their own risk or separate insurance cover.
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Article 43 (Termination of Rental Contract due to Unusable Vehicle).
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If the "rental car" becomes unusable during the rental period due to a breakdown, accident, theft or other trouble (hereinafter referred to as "breakdown or other trouble"), the rental agreement shall be terminated.
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In the case of the preceding paragraph, the "renter" or the "driver" shall bear the expenses required for the pick-up and repair of the "rental car", while the Company shall not return the previously received rental fee, provided that the "breakdown or other trouble" is not due to any of the reasons specified in Paragraph 3 or Paragraph 5.
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If the "breakdown or other trouble" is due to a defect existing before the vehicle was rented, the "renter" may be offered a "substitute rental car" by the Company. Article 19, paragraph 3 shall apply to the conditions of provision of a "substitute rental car".
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If the "renter" is not offered a "substitute rental car" mentioned in the preceding paragraph, the Company shall return the full amount of the previously received rental fee to the "renter". The same shall apply when a "substitute rental car" cannot be offered.
If the "breakdown or other trouble" occurred due to a reason not attributable to the "renter" or the Company, the Company shall return to the "renter" the amount of the previously received rental fee minus the amount of the rental rate for the period from the start of the rental to the termination of the "rental contract".
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Except for such measures as provided for in this Article, the "renter" and the "driver" may not make any claims against the Company, except for those prescribed in this Article, with regard to any damages resulting from not being able to use the "rental car".
Chapter 7: Indemnification and Compensation.
Article 44 (Indemnification and Compensation for Business by Renter or Driver).
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If the "renter" or the "driver" has caused any damage to the Company or a third party "during the period of use", he/she shall indemnify the Company or third party for the damage, provided that the damage was not due to a reason attributable to the Company.
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If the damage incurred by the Company mentioned in the preceding paragraph involves an accident or theft and results in the Company not being able to use the "rental car" because of a breakdown due to a reason attributable to the "renter" or "driver", or because the "rental car" has been defaced or left with a foul odor, the renter shall pay for such damage as specified in the rate table.
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Notwithstanding the provisions in the preceding paragraphs, the "renter" or the "driver" shall not be required to compensate for any damage caused by a disaster designated as a major disaster pursuant to Article 2 of the Special Financial Aid Act for Major Disasters (Law No. 150 of 1962) (hereinafter referred to as "major disaster") if the damage relates to a "rental car" lost, damaged or otherwise affected by force majeure in a region designated as a place hit by the major disaster.
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Article 45 (Insurance).
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(a)If the "renter" or the "driver" is liable for damage based on the "Agreement" and Detailed Regulations, insurance money up to the following limits shall be paid to him/her from the accident insurance policy concluded by the Company for the "rental car", provided that payment of such insurance money does not fall under an exemption in the insurance policy conditions.
Compensation for personal damage: Unlimited per person (including compulsory automobile liability insurance).
Compensation for property damage: Unlimited (deductible of JPY 50,000 per accident)
Compensation for vehicle damage: up to market value (deductible of JPY 50,000, but JPY 100,000 for buses/large-sized trucks)
Compensation for personal injury: Unlimited.
(b) The "renter" or the "driver" shall bear the cost of damage for which insurance money is not paid or damage exceeding the amount of insurance money to be paid based on the provisions in the preceding paragraph.
(c). If the Company has paid the cost of damage to be borne by the "renter" or the "driver" based on the provisions in the preceding paragraph, the "renter" or the "driver" shall immediately reimburse the Company for that cost.
(d) The cost of damage corresponding to the deductible of the insurance money specified in Paragraph 1 shall be borne by the Company if the "renter" has paid a deductible compensation fee to the Company in advance; it shall be borne by the "renter" or the "driver" if he/she has not paid a deductible compensation fee.
(e) Costs incurred for specialist transportation following an accident or inability to drive the rental vehicle and compensation for the inability to complete further rental of said vehicle are agreed as the renter’s responsibility and are separate to & in addition to insurance indemnity fees have been paid by the “renter” or “driver”.
(f). About non-operation charge (NOC). This applies to all cases where repairs for damage sustained during use by the “renter” or “driver” are required, where otherwise the car is not returned in an acceptable condition for rental. The Company will apply charges to the limit stated, regardless of the level of damage or necessary time for repair. This measure applies in addition, even if customer has paid for separate insurance indemnity.
The following charges are applicable:
Where the damaged vehicle is returned to Jomon Car Rental’s Depot: ¥150,000
Where the damaged vehicle is unable to be returned to Jomon Car Rental’s Depot as stipulated & agreed as part of the rental agreement. ¥300,000
Chapter 8: Cancellation.
Article 46 (Cancellation of Rental Contract).
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If the "renter" or the "driver" has violated the "Agreement" and Detailed Regulations during the rental period, the Company may cancel the "rental contract" without notice or summons and may request the immediate return of the "rental car". In such a case, the Company shall not return the previously received rental fee to the "renter".
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Article 47 (Cancellation by Consent).
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The "renter" may cancel the "rental contract" during the rental period by obtaining the consent of the Company. In such a case, the Company shall return to the "renter" the balance of the previously received rental fee minus the amount of the rental rate for the period from the start of the rental to the return of the "rental car".
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When the "rental contract" is canceled as described in the preceding paragraph, the "renter" shall pay to the Company the following cancellation fee: Cancellation fee = {(Basic rate for scheduled rental period)-(Basic rate for period from start of rental to return of vehicle)}×50%
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Chapter 8: Extras and Accessories:
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Article 48 (Use of Accessories and Extras).
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The “renter” may hire a number of accessories also deemed “Extras”. These are not covered under the insurance pertaining to the vehicle as a part of the rental agreement. The “renter” understands it is his/her responsibility to check condition of goods prior to rental and departure from the facility of rental and that the Company will not be held responsible if goods are found to be faulty after the rental period has begun.
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Article 49 (Management of Accessories & Extras - Responsibilities of Renter).
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The "renter" or the "driver" shall use and care for the accessories and extras in the proper manner, from the time the goods is received until they are returned to the Company.
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The “renter” undertakes to use the goods lawfully and ensure safety & secure fastening & packing of goods, including where goods are attached to the exterior of the vehicle and assumes full responsibility arising from a consequence of negligence in the aspect of article 49.
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Article 50 (Danger to / from Accessories & Extras).
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The “renter” accepts full responsibility to ensure the Extras & Accessories are not be used in a dangerous manner where they may cause injury or damage to another party. In addition, the “renter” agrees not to use the goods in dangerous or unsuitable weather conditions. For example, a tent or canopy shall not be used in Typhoon or heavy wind conditions, air mattresses shall not be used for other than their intended purpose. Injury or death resulting from mis-use shall be solely the responsibility of the user and the Company and the Company’s vehicle insurance will not be responsible for any liabilities resulting from use of accessories or Extra equipment by the “renter”.
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Article 51 (Condition of Accessories & Extras).
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All Accessories & Extras equipment is checked, cleaned and prepared as necessary by the Company prior to making it available for rental.
The “renter” undertakes to check & inspect the condition of Accessories & Extras prior to taking possession of goods. In the event goods are found to be damaged subsequently, the “renter” will assume full responsibility and will undertake to reimburse the Company for the replacement cost of lost or damaged Accessories & Extras. Where goods are known to have been damaged, the “renter” shall inform the Company no later than at the point of return of goods. If the “renter” fails to report damage or loss, the Company reserves the right to charge the “renter” for repairs or replacement within 31 days following the conclusion of contract - at the lower cost of the two options, up to full replacement market value and fitting costs if applicable.
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Article 52 (Cleaning of Accessories & Extras).
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Accessories and Extras are supplied in clean condition and must be returned in similar condition as supplied, except where goods are to be washed as part of the service; for example: sleeping bags, pillow cases and bedding sheets.
Where Accessories and Extras are returned by the “renter” not in the condition supplied, for example: cooking equipment, crockery set, BBQ, mattresses, tents and other equipment, is returned dirty, the Company reserves the right to charge the “renter” a cleaning surcharge equivalent to the rental charge of each item where reconditioning or cleaning is thereby required.
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Chapter 9: Miscellaneous Provisions.
Article 53 (Offsetting Mutual Obligations).
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If the Company bears monetary obligations to the "renter" based on the "Agreement" and Detailed Regulations, it may at any time offset such monetary obligations with the monetary obligations of the "renter" due the Company.
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Article 54 (Consumption Tax).
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The "renter" shall pay to the Company the consumption tax that is levied on transactions under the "Agreement" and Detailed Regulations.
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Article 55 (Late Payment Charges).
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The "renter" or the "driver" and the Company, if in default of the performance of their monetary obligations under the "Agreement" and Detailed Regulations, shall pay to the other party late charges at an interest rate of 24.6% per annum.
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Article 56 (Rental Agent).
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If the "rental car" is rented from another company on behalf of the Company (such a company to be hereinafter referred to as "rental agent"), the words "the Company" used in the "Agreement" can be replaced by "rental agent", excluding matters related to the "Handling of Personal Information", Article 26, Article 28, Article 40 to 42 (contact numbers in case of the occurrence of a breakdown, accident, theft, etc. shall be the phone numbers of the Company and the "rental agent") and Article 53.
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Article 57 (Governing Law).
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The governing law shall be the laws of Japan.
Where there are any discrepancies between the Japanese Agreement and any other agreement such as the English Agreement, the Japanese Agreement shall apply preferentially.
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Article 58 (Agreement and Detailed Regulations).
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The Company may revise the "Agreement" and Detailed Regulations, or may separately set up Detailed Regulations of the "Agreement" without any prior notice.
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If the "Agreement" and Detailed Regulations have been revised or Detailed Regulations have been separately set up, the Company shall display them in its sales offices as well as describing them in the pamphlets and rate table issued by the Company and posting them on its website. The same shall apply when changes are made to the contents thereof.
Article 59 (Court of Jurisdiction).
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If any disputes arise regarding the rights and obligations based on this "Agreement" and Detailed Regulations, the court having jurisdiction over the HO location of the Company shall be the exclusive agreement jurisdictional court.
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